Element Reviews

20 Reviews, 4.6 out of 5 stars
5 star
4 star
3 star
2 star
1 star

Verified Review
4 Star Rating
Loretta M.
Castroville, TX
4/5/2022 10:48:55 AM
This is the third central vacuum system I have had; very, very happy with Unit. Cleaned out dirt catcher last week. My only comment and dissatisfaction is with the hose; it constantly gets hard to manage must stop vacuuming and straighten hose as it gets tangled and twisted.

Response from Element - Hi Loretta, thank you so much for your review! Here are some tips to prevent your hose from tangling: Pull the hose straight out, as you would a garden hose, before vacuuming. Installing a hose sock and/or storing the hose properly on the hose rack should also ensure less kinking/tangling. I hope that helps!

5 Star Rating
Karen G.
Indianapolis, IN
1/9/2022 1:29:26 PM
Love this system but now that I’m older wish I could get a shorter hose to use. Local service rep never returned calls.

4 Star Rating
Sharon F.
Orem, UT
12/17/2021 5:30:20 PM
I like the convenience and ease of the system but found the instruction manual's guidance too minimal. More details on different tools usage and a FAQ or troubleshooting guide would provide the proper and maximum use of this system. I only was only provided a 11 page Owner's Manual for the Edge Electric Powerhead and nothing else in the box of tools---was I missing other guidance and use manuals?

Response from Element - Thank you for your review! You can find FAQ on our website as well as an accessory use guide. Links below:
Troubleshooting & FAQ
Accessory Use Guide

5 Star Rating
William G.
South Jordan, Utah
12/17/2021 4:05:31 PM
First time having a central vac, very glad I had it installed while the house was being built. Works great.

Verified Review
5 Star Rating
Mark M.
12/13/2021 1:06:52 PM
Replaced an old cental vacuum system about 4 years ago. This unit is much quieter than our old one.

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