Excellent product. Easy to install DIY. We like that it's bagless. This is our third built-in in 27 years (after NuTone and DrainVac) and this one is the most powerful. Don't think we'll need another one.

Our 1987-vintage house had a central vac when we bought it around 2002. Had never had that in previous homes and thought it great. A year or so ago the old vac started to die from old age and we replaced it with an Element, which seems to be the only brand (with service) available in our area. The new one is a good deal more powerful than the old and has a larger dust bin and, of course, works reliably. I get the impression that central vacs are not as fashionable as in the past, but would not want to be without it. Every other vacuum I used before eventually started to smell when running. This does not because the collection bin is in the garage -- and so is the noise.

Works well, I wish they had more points as it does not reached the whole house. I still have to keep a vaccum handy which defeats the purpose of having an inwall vaccume

Adam Berry of Central Vacuum Technicians provided a wonderful experience. From the initial visit to provide an estimate through the installation and demonstration of the unit and all the parts including how to empty the tank Adam was professional and patient. He cleaned up any mess he created during installation. I had a Broan unit in my prior home and knew I wanted a unit in my new home. Brian delivered on this Element Unit. I love using it! Thks for giving me the opportunity to rave about my experience.

I love my new vac! More powerful than the Electrolux unit it replaced, but uses all th he same attachments.