Keith R.
Aiken, SC
10/25/2026 11:59:15 AM
Vacuflo
First, the good news. If you haven't used a central vacuum, they are so much better than any portable vacuum. The motor is much stronger so it really sucks up the dirt well. Also, with the vacuum unit in the garage or basement, you aren't redistributing the dirt air back into the house. I have the Vacuflo DB5000 and the vacuum unit works very well. On the other hand, the quality of the attachments is much lower than the unit itself.
The hose is junk. It is very light weight, so it constantly kinks, blocking off the airflow, until you go and unkink it. also, the hose has a sleeve over it. Perhaps this was designed to avoid marking up walls and floors, but it just causes problems. The sleeve falls down the hose very rapidly and is just in the way. The sleeve also collects dust, and if you have pets, expect it to be covered with pet hair.
The carpet attachment works very well, but the caller into which the wand attaches cracked very rapidly, causing the little snap-ring inside it to move and jamb.
Lastly, the main hard-floor attachment fell apart after about 10 months. Putting it back together doesn't work, because it just keeps falling apart. I had to buy a replacement, but I bought an aftermarket version, because I wasn't going to spend money on the same junk.
Response from H-P Central Vacs - Thank you for sharing your experience. We’re glad your VACUFLO DB5000 is delivering the powerful cleaning you expected, but we’re sorry the hose and attachments have been frustrating. VACUFLO dealers select the accessory packages they offer, which may include hoses and attachments from other manufacturers. We’d appreciate the opportunity to identify what you received and help address these issues. We offer sturdy, durable hose and attachment options, and the cracking and repeated breakage you describe are not the experience we want for our customers.