The Vac is the most used and the most appreciated appliance in our home! We enjoy the convenience and its dust free performance. We had this system in our old home, and we have this one for about 18 years. All with no big problems, and only a couple of service calls in 45 years!

This is our 3rd central vac system, so I'm familiar with them. Our first house, I installed the system and it lasted many years until the motors went out and the motors were no longer made. I replaced it with a Beam which we loved but had to replace the motor 4 years later which was under warranty, The Beam was easy to clean and the filter was up in the unit which made it easier to get the trash bag around the outside to shake the filter bag clean. Also, the container that catches the dirt was a twist off/on type. We had installed in our new house the Element and it is quite and has very good suction. I don't like the two clips that it uses to hold the plastic dirt container on. I'm always afraid I'm going to drop the container. I don't like the way the filter bag hangs down when you remove the container. When you take the plastic container off, you have to be careful not to knock any dirt off the filter bag. With the way it hangs down, you have to be careful on wrapping the trash bag around the bottom so that you don't knock any dirt off of it to the floor. The first time I did empty and clean the bag filter, I had a hard time aligning the plastic container with the rubber gasket that is on the central vac unit and doing the clips at the same time. The 2nd time I did it, things went a little better.

23-24 years old now and never a problem

We had a Vac U Flow system in our previous house. It had plenty of suction, my only dislike of the unit was having to drag the long hose from connection to conection. In 2019 we built a new house, was asked if I wanted central vaccum and said no. They told me about a new system with hoses in the wall. I finally agreed to it. I was very disappointed at first, everytime I vaccumed the powerhead when pull off the hose, no matter how hard I pushed the powerhead on the hose. I left a bad review on this site about the problem nd provided our installers name. Quickly after that the installer was at our house regarding the problem. He took pictures of the powerhead and sent to the company. Turns out, the powerhead had been updated. I was sent a new head at no charge and the system is the BEST!!! The cost was worth every penny. Great customer service, would install this system again. THANKS

Fantastic unit with great suction. The chameleon system and hiding the hose in the wall works exceptionally well. No need for any other vacuum in the house!